Telephone Triage Nurse
Medcor’s innovative telephonic injury triage nursing service provides injury assessment for employees at workplaces that cannot support an onsite medical clinic. It can also be used to complement on-site clinics after hours or on weekends, or whenever an on-site medical professional is not in the clinic.
Appropriate Treatment And Referrals
When an employee becomes ill or injured at work, a decision needs to be made about what should happen next: Should the employee go to the emergency room or “wait and see” if the pain goes away?
Nurse Triage Software
With Medcor, injured employees can speak over the phone with a specially trained telephonic nursing professional the moment after an injury occurs. Using Medcor’s proprietary software, a qualified telephone nurse will assess the injury’s severity and make recommendations for the best course of action. Triage services are provided 24 hours a day, seven days a week.
The Benefits of Telephonic Nursing Care
Costly emergency room visits and unnecessary clinic visits are avoided, while needed medical treatments are obtained sooner because the nurse recommends the level of care that is most appropriate to meet the injured employee’s needs. When off-site care is needed, Medcor makes appropriate referral recommendations to preferred providers and vendors. The results are reductions in claims, costs, and litigation. All telephone triage calls are recorded to ensure quality care and deter fraud. Language translation is always available.
Medcor’s triage method is covered by U.S. & foreign patents, including U.S. No. 8,346,573; 7,668,733; 7,716,070; & 7,720,692; other patents pending.