Virtual Care That Works for Work
When workplace injuries happen, every minute matters. Medcor’s Teletriage system connects injured employees with trained medical professionals 24/7, reducing unnecessary ER visits, avoiding costly claims and ensuring workers receive the right care, right away.
Built on more than 40 years of occupational health expertise, Medcor’s telehealth network delivers consistent, compliant care through evidence-based protocols and proprietary technology.
Comprehensive Virtual Care for Every Worksite
Medcor’s Teletriage system combines immediate injury triage, telehealth case management and ongoing compliance support into one connected experience.
Our solutions include:
Injury & Illness Triage
Immediate triage for workplace injuries and illnesses, available 24/7.
Employees are guided to the most appropriate level of care, first aid, onsite treatment or referral, reducing unnecessary ER visits and claims.
Workers’ Compensation Case Monitoring
Integrated clinical and administrative oversight from incident to recovery.
Medcor monitors documentation, communication and coordination to ensure compliance and cost control at every stage.
OSHA Services
Simplified, compliance-focused reporting, documentation and recordkeeping guidance.
Our teams ensure accuracy, timeliness and transparency, helping employers stay compliant while reducing administrative burden.
Remote Patient Services
Ongoing telehealth follow-up and case management for injured employees.
Medcor’s clinicians track recovery progress, coordinate with worksites and help employees return to work safely and efficiently.
Proven Business Impact
Teletriage Pricing Plans
Flexible, scalable pricing designed to fit organizations of every size and structure.
From small employers to national operations, Medcor offers transparent plans tailored to your workforce and risk profile.
Seamless Integration with Telemedicine
For injuries requiring provider-level care, Medcor partners with Telecare Anywhere to deliver telemedicine appointments within minutes.Through this partnership, employees can receive virtual evaluations, prescriptions and follow-up recommendations, all fully integrated with Medcor’s triage and reporting systems.
Why Employers Choose Medcor Teletriage
Fewer Claims: Up to 84% of injuries resolved without offsite care
Lower Costs: Proven 6:1 ROI through early intervention and reduced recordables
Faster Response: 24/7 access to occupational health professionals
Integrated Technology: All documentation and reporting flow through AFKAM, Medfiles and the Client Portal
Compliance-Ready: OSHA documentation, HIPAA protection and standardized clinical protocols
Triage Express
Triage Express provides dependable, around-the-clock support for organizations with fewer than 40 annual workplace incidents. Employers and injured workers have direct access to medical professionals when they need it most, making this plan a simple and affordable option for smaller businesses.
Injury Triage
Building on the Triage Express foundation, this standard plan adds account customization and strategic support to fit your workplace needs. Designed for organizations with 40 or more annual incidents, Injury Triage offers consistent, evidence-based guidance and greater visibility into injury response.
Enterprise Injury Triage
The Enterprise plan delivers a fully customized, scalable solution for large or complex organizations. Along with 24/7 clinical support, it includes advanced reporting, data integration and dedicated client support to standardize injury management across all locations.
Proven Business Impact with Medcor Teletriage
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42% of cases are resolved with first aid recommendations—eliminating unnecessary claims. Our nurse assessments align with provider care 98% of the time, giving you confidence in every decision made.
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Patented assessment tools ensure only urgent cases are sent to emergency rooms or offsite clinics, helping you avoid inflated medical bills and unnecessary downtime.
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When triage is implemented across all sites, employers see faster and more consistent incident reporting—80% within 24 hours, 90% within 72 hours, resulting in fewer litigation risks and lower claim durations.
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With cause-of-injury and severity documented immediately, adjusters can make quicker determinations around compensability and cost allocation, limiting cost-shifting and improving accuracy.
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Our triage summaries feed directly into your reporting systems through secure API/EDI connections, enabling better compliance tracking, performance benchmarking and loss prevention.
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Every triage call is recorded in full, helping reduce false claims and ensuring accountability in every case.
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Medcor’s triage service delivers an average 6:1 return on investment—making it a cost-saving solution that pays for itself while improving worker outcomes and employer satisfaction.
FAQs: Your Teletriage Questions Answered
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Teletriage connects employees to licensed nurses who assess health concerns remotely and provide evidence-based care recommendations—24/7. It’s fast, easy and designed for workplace safety.
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They guide injured or ill employees through structured assessments, applying clinical algorithms to determine next steps. Nurses are specially trained in occupational health and do not make decisions based on claims, ensuring unbiased care. Read more about their role here.
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Yes. Our 24/7 telemedicine services are always available—weekends, holidays and late-night shifts included.
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Medcor’s teletriage helps eliminate unnecessary ER visits, shortens time away from work and supports faster claim resolution—leading to lower workers’ compensation costs.
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Teletriage is ideal for both. From cuts and sprains to illness symptoms, our clinicians provide clear next steps to avoid over-treatment and improve outcomes.
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Yes. While our primary focus is workplace injury and illness triage, Medcor’s approach supports whole person health. Our nurses are trained to recognize when an employee may be experiencing mental health concerns and can help guide them to the appropriate resources. Teletriage also integrates with Medcor’s broader health services, including onsite care, wellness programs and health coaching, to support long-term employee wellbeing.
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Our platform connects seamlessly with onsite clinics, health coaching and reporting tools, providing a complete picture of employee health.
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Any organization with mobile, remote or high-risk employees benefits from virtual triage. Construction, logistics, energy and manufacturing are top use cases.
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Yes. All care is private, secure and compliant with healthcare privacy laws.